Privacy Policy

WordLift S.r.l. is committed to protecting and respecting your privacy. We are registered in Italy under company VAT IT-14111521002 and have our registered office in Via Giulia 117, 00186 Rome – Italy

This policy, together with the terms of use of our platform and any other documents referred to on, it sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you: information that you provide by filling out forms on our site wordlift.io – this includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services; we may also ask you for information when you report a problem with our site; if you contact us, we may keep a record of that correspondence; details of transactions you carry out through our site and of the fulfilment of your orders; details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

IP ADDRESSES AND COOKIES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalized service. They enable us: to estimate our audience size and usage pattern; to store information about your preferences, and so allow us to customize our site according to your individual interests; to recognize you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers.

By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and with GDPR.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access your account, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

  • to carry out our obligations arising from any agreements entered into between you and us;
  • to notify you about changes to our service;
  • to support you in using our platform.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to third parties:

  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation,
  • or in order to enforce or apply our terms of use and other agreements;
  • or to protect the rights, property, or safety of WordLift S.r.l., our customers, or others.

YOUR RIGHTS

You have the right to ask us not to process your personal data for any purposes. We will usually inform you (before collecting your data) on our websites and you can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at hello[at]wordlift.io.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

CONTACT

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to privacy[at]wordlift.io.

ABOUT COOKIES & LOG FILES

This website utilizes industry standard analytics packages which gather limited information on visitors to our website automatically, and stores this anonymous information in server log files. This information may include IP addresses, browser type, basic IP information, referring pages, the operating system used and date/time stamps. This information does not identify individual users; it is used only for site administration, as well as for analysis of website usage and trends.

Additionally, cookies may be used to provide easier and faster access to website features such as logins and/or repeat visits. Cookies are very small text files that are stored on personal computers for reference purposes.

We use both session ID cookies and persistent cookies. A session cookie expires when your browser is closed, and a persistent cookie may stay on your hard drive for an extended period. Session cookies make it easier for you to navigate our site; persistent cookies can perform such activities as storing your account password so you do not have to sign in every time you visit your account page.

We have no access to or administration abilities over any cookies that are used by any advertisers on our site.

GOOGLE COOKIES

WordLift uses Google Analytics to analyze the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information.

Google’s privacy policy is available at: https://policies.google.com/privacy.

FACEBOOK & QUORA COOKIES

WordLift uses the cookie ‘Facebook Pixel’ and ‘Quora Pixel’ to monitor conversions on its website as a result of Facebook and Quora advertising campaigns.  For example, if we want to monitor the responses to a specific advertising campaign on Facebook or Quora, the cookie communicates to these platforms any time a user performs a specific action on our website in response to a campaign. Facebook and Quora compare conversions with the group of people who viewed or clicked the ads in order to give WordLift the information needed to understand the ROI for its advertising investment. WordLift doesn’t use these cookies to profile single users, but only to have statistical and anonymous information.

Facebook’s privacy policy is available at: https://www.facebook.com/about/basics/.

Quora’s privacy policy is available at: https://www.quora.com/about/privacy.

METORIK COOKIES

WordLift uses Metorik to track where customers come from. These cookies last for 6 months. Metorik will store a cookie in your browser  when you first come to the WordLift website. When clients check out, the cookie read and Metorik stores some information from it in the order data managed by the WordLift’s store. No data at any point is shared with Metorik.

Metorik’s privacy policy is available at: https://metorik.com/privacy

Metorik’s compliance with GDPR can be verified at: https://help.metorik.com/article/91-metorik-gdpr

REFUSING COOKIES

Most browsers allow you to refuse to accept cookies.

In Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.

In Firefox, you can adjust your cookies settings by clicking “Tools”, “Options” and “Privacy”.

Blocking cookies will have a negative impact upon the usability of some websites.

WEBSITE USE

PERSONAL INFORMATION COLLECTION

WordLift may collect and use the following kinds of personal information:

  • information about your use of this website;
  • information that you provide for the purpose of registering with the website (including name and email address);
  • information that you provide for the purpose of subscribing to the website services (including name, email address and interest in our services);
  • and any other information that you send to WordLift.

USING PERSONAL INFORMATION

WordLift may use your personal information to:

  • administer this website;
  • personalize the website for you;
  • enable your access to and use of the website services;
  • publish information about you on the website;
  • send to you products that you purchase;
  • supply to you services that you purchase;
  • send to you statements and invoices;
  • collect payments from you send you marketing communications.

Where WordLift discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, WordLift may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

SECURING YOUR DATA

WordLift will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

WordLift will store all the personal information you provide [on its secure servers]. Information relating to electronic transactions entered into via this website will be protected by encryption technology.

We are always working to stay compliant and we are doing our best to comply with GDPR requirements for all of our European clients.

CROSS-BORDER DATA TRANSFERS

Information that WordLift collects may be stored and processed in and transferred between any of the countries in which WordLift operates to enable the use of the information in accordance with this privacy policy and with GDPR.

In addition, personal information that you submit for publication on the website will be published on the internet and may be available around the world. You agree to such cross-border transfers of personal information.

UPDATING THIS STATEMENT

WordLift may update this privacy policy by posting a new version on this website. You should check this page occasionally to ensure you are familiar with any changes.

LINKS TO OTHER WEBSITES

This website may contain links to other sites that are not controlled in any way by us. Please be aware of this when you click on any such links; we are not responsible for the privacy practices and/or policies of any website other than our own. Consequently, we highly suggest that you review the privacy policy of every website you visit, whether or not they are linked to by our own site.

ACCESS TO PERSONALLY IDENTIFIABLE INFORMATION

If your personally identifiable information changes, or if you no longer wish us to possess your information, you may request correction, updating, or deletion of your information by contacting us directly via email, or by making a request here.

SECURITY

We follow accepted industry standards and have taken several measures to protect any personal information you have provided to us. However, please be aware that no method of electronic storage can ever be 100% secure. Therefore we are not in a position to guarantee the absolute security of your information.

CONTACT WORDLIFT

If you have any questions about this privacy policy or WordLift’s treatment of your personal information, please write an email.

This privacy policy was last updated on 04/04/2018.

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